CRM/E-Commerce(OpenBravo & OpenTaps)

A business cannot run without successfully managing its customers. We customize and integrate Open Source CRM for you, which not only lets you manage customers and contacts but also provide extensive customer support. Make the best use of BI, improved performance and innovative features to meet your business goals.

Following are the features of Open Source CRM that we customize for you:

Reporting

• Marketing Analytics
• Dashboards
• Sales Trends
• Case Reports

Marketing Automation

• Lead Generation Forms
• Email Marketing
• Marketing Analytics
• Multi Channel Campaigns
• Campaign Wizard
• Marketing Automation
• Lead Management

Marketing Analytics

• Knowledge Base
• Case Management
• Inbound Email

E-Commerce

It’s a tough job running an e-commerce portal. Whether its B2C or B2B, it should have all the features to run the world’s largest online presence...an online store. We provide Open Source e-commerce solutions that not only let you implement sophisticated product catalogues and online stores, but also manage it in different languages and manage varied marketing promotions.

The solutions we provide are just perfect for B2C and B2B e-commerce. It supports automatic switching from HTTP to HTTPS and back.

We customize these features of E-Commerce module in OpenTaps/OpenBravo

• Product Stores Features to support selection of stores, and products it will handle.
• Product Catalogues: Enter price, location, availability, features, graphics, and other details for all products
• Product Categories
• Products: Avail information on facilities, inventory, content, IDs, keywords, associations, suppliers, and attributes
• Product Features: Add, delete or modify features for all products
• Price Rules: Prices can be modified
• Product search: Based on any including keyword, category, feature, and other constraints
• Product category browse: Unlimited number of products, categories and catalogs
• Product detail view: Detailed view of all product information including name, short and long descriptions, price, whether or not inventory is available, etc.
• Cross-sells and up-sells
• Shopping cart random cross-sells
• Quick re-order
• Re-order list built from products previously ordered
• Order History
• Promotions
• Customer Profile
• Rule Based Pricing
• Affiliate and Marketing Data
• Shopping Cart and Checkout Process